SMS Terms & Conditions

Last updated: June 12, 2026

Program Description

Reploom powers SMS review request messages sent by local businesses to their own customers. When you give a participating business your mobile number and opt in, you will receive a short message asking you to share feedback about a recent visit or purchase. You may also receive up to two additional reminders if you do not respond.

Consent

You opt in by checking a consent box at the point of sale, on a digital intake form, on the business's consent page, or by replying START after previously opting out. By opting in you agree to receive SMS messages from the business at the number provided. Consent is not a condition of purchase.

Message Frequency

Up to 3 messages per review request (1 initial + up to 2 reminders). Frequency varies by the sending business; you will typically receive messages only after a transaction.

Message & Data Rates

Message and data rates may apply. Check your mobile plan for details.

Stopping Messages

You can opt out at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will receive a confirmation and no further messages from that business. To resume, reply START.

Help

Reply HELP for assistance, or contact the sending business directly. For platform-level questions, email support@reploom.app.

Supported Carriers

Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and most other U.S. Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Mobile phone numbers and SMS opt-in information are never sold or shared with third parties or affiliates for marketing purposes. See our Privacy Policy for full details.

Disclaimer

Reploom and the sending business are not responsible for any delays in receipt of any SMS messages, as delivery is subject to effective transmission by your wireless service provider.