Turn happy customers into 5 star reviews, automatically.
Reploom sends a simple SMS after every job, drafts a natural Google review with AI, and quietly routes unhappy customers to private recovery before they leave a 1 star review.
Trusted by local businesses across North America
The problem
You do great work. But the reviews don't show it.
Asking customers to leave a Google review is awkward. They forget, they get lazy, or worse. The only ones who follow through are the angry ones. Reploom flips the equation.
People check before they buy
Nearly 9 out of 10 people read reviews before choosing a local business.
Stars turn into sales
Businesses earning 4 stars and up make up to 1.7 times the money of poorly rated competitors. Harvard research shows every extra star adds 5 to 9% more revenue.
Happy customers stay quiet
Only about 3 out of 100 happy customers leave a review when asked in person. Most mean to, and forget.
The hard truth
Your reviews are your storefront.
Before anyone ever calls you, they read you. A half star is the difference between your phone ringing and a competitor getting the job.
Yet 97 out of 100 happy customers never write a review. Not because they don't want to. Because nobody made it easy.
Reploom makes it easy.
How it works
From completed service to a 5 star post in under 60 seconds.
Trigger after the job
Auto-import customers from your CRM, or upload a CSV. We send the SMS at the perfect moment, within 30 minutes of service.
Simple sentiment reply
Customer replies with 1, 2, or 3. No app to download. No login. No friction. Conversion rates 5× higher than email.
AI drafts a real review
Personalized with employee names and service details. Sounds human. Customer edits if they want, then taps to post on Google.
Recover the unhappy ones
Neutral and negative responses route to a private feedback form. You get notified instantly and can save the relationship.
Features
Everything you need to dominate your local market.
AI that sounds human
Trained to write short, natural reviews mentioning your team by name. Never generic. Never robotic.
Marketing campaigns
Text promotions, events, and offers to customers who agreed to hear from you. Fill slow days and bring regulars back. Included on Growth and Agency.
Negative feedback firewall
Unhappy customers get a private form, not a public review. Stop 1 star reviews before they happen.
ROI dashboard
Track conversion rate, response time, Google clicks, and rating trends for each location and employee.
Ready for multiple locations
One dashboard for every storefront, franchise, or service area. Each with its own Google link.
Access by role
Owners see everything. Managers see their location. Staff see their own performance.
Smart SMS timing
We learn when YOUR customers respond best and send at the optimal moment per industry.
The numbers
8× more reviews. In the first 30 days.
Our average customer goes from 2 reviews/month to 16+, with an average rating jump from 4.1 to 4.7 stars. That's the difference between page 2 and the local map results.
Built for
Tuned for every local industry.
If your customers can leave you a Google review, Reploom works for you. That covers just about every business there is.
We don't write fake reviews. We make real ones effortless.
Every review is approved, edited, and submitted by the actual customer. No automation posts anything. No incentives. No manipulation. Sustainable for the long term.
Pricing
Simple plans. Massive ROI.
Solo operators & single-location
- 1 location
- 250 SMS / mo
- SMS campaigns not included
- AI review drafting
- Negative routing
- 1 follow-up reminder
- Public consent page
- STOP/HELP auto-handling
- Email support
Most popular for local businesses
- 3 locations
- 2,000 SMS / mo
- SMS campaigns: promos, discounts & win-back texts to opted-in customers
- Everything in Starter
- Staff tracking & ROI dash
- Smart-time delivery
- 2 follow-up reminders
- Priority chat support
White-label for marketing agencies
- 25 locations
- 7,500 SMS / mo
- SMS campaigns: promos, discounts & win-back texts to opted-in customers
- Everything in Growth
- White-label dashboard
- Reseller billing
- Dedicated CSM
FAQ
Questions, answered.
Stop chasing reviews.
Start earning them.
Try every feature free for 14 days. Cancel anytime before it ends and you won’t be charged.
Start your free trial